photoresizer.ca/Privacy Policy

Privacy Policy

Last updated: July 24, 2026

1. Information We Collect

Information You Provide

When you create an account, subscribe to a paid plan, or contact us, we collect your email address, name, and payment information. Payment details are processed securely by Stripe — we never store full credit card numbers on our servers.

Images You Upload

When you use our image resizing, editing, or AI tools, your images are temporarily processed on our servers. We do not store your images after processing is complete unless you explicitly save them to your account. Uploaded images are automatically deleted from our processing servers within 24 hours.

Automatically Collected Information

We collect standard web analytics data including IP address, browser type, device information, pages visited, and time spent on the site. This helps us improve our service and understand how you use our tools.

Cookies and Similar Technologies

We use essential cookies for authentication and session management. We also use analytics cookies to understand usage patterns. You can disable cookies in your browser settings, though some features may not function properly.

2. How We Use Your Information

Service Delivery

We use your information to operate and maintain our image tools, process your requests, and deliver the features you've signed up for.

Account Management

Your email and account details are used to authenticate you, manage your subscription, send billing-related communications, and provide customer support.

Improvement and Analytics

We analyze aggregated usage data to improve our tools, fix bugs, and develop new features. This analysis is performed on anonymized datasets.

Legal Compliance

We may process your data to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Data Sharing and Disclosure

Service Providers

We share information with third-party service providers who help us operate our platform. These include Stripe (payment processing), our cloud infrastructure provider, and analytics services. All providers are contractually bound to protect your data.

Legal Requirements

We may disclose information if required to do so by law, or in response to valid legal requests from public authorities. We will notify you before disclosure where legally permitted.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is not a product — our revenue comes from subscriptions, not data monetization.

4. Data Security

Protection Measures

We implement industry-standard security measures including TLS encryption for data in transit, encrypted storage for data at rest, and regular security audits. Access to personal data is restricted to authorized personnel who need it to operate our service.

Your Responsibilities

While we take reasonable precautions, no method of electronic storage or transmission is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal obligations, dispute resolution, or enforcement of our agreements.

Uploaded images are retained only as long as necessary for processing and are automatically purged from our servers within 24 hours of processing completion.

6. Your Rights

Access and Portability

You may request a copy of the personal data we hold about you at any time. We will provide this in a structured, commonly used, machine-readable format.

Correction and Deletion

You can update your account information at any time. You may also request deletion of your account and associated data. To exercise these rights, contact us at privacy@photoresizer.ca.

Marketing Communications

We only send marketing emails with your consent. You can opt out at any time using the unsubscribe link in any marketing email, or by contacting us directly.

7. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. International Data Transfers

Our servers are located in the United States and Europe. If you are accessing our service from outside these regions, your information may be transferred to, stored, and processed in these jurisdictions. By using our service, you consent to such transfers in accordance with this policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email (if you have an account) and by posting a prominent notice on our website. Continued use of the service after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@photoresizer.ca.